Online Purchase Protection Insurance

Online Purchase Protection


The Insurer covers items that the Online banking account holder purchases entirely from lost or stolen occurrence and Accidental Damage for thirty (30) days from the date of purchase provided that the loss occurs within the insurance period applicable to such Online banking account.


The Insurer will not pay for:

  1. Items the Online banking account holders carried with during a trip;
  2. Items that were lost or stolen from a vehicle;
  3. Any motor vehicle including automobiles, boats and airplanes, and any equipment and/or parts necessary for their operation and/or maintenance;
  4. Permanent household and/or business fixtures
  5. Travelers cheque(s), cash, tickets of any kind, negotiable instruments, bullion, rare or precious coins or stamps, plants, animals, consumables, perishables and services;
  6. Foods, drinks and beverages;
  7. Art, antiques, firearms, and collectable items;

General Exclusions: The Insurer will not cover the following:

  1. Losses that do not occur within this Policy period;
  2. Losses that result from or related to business pursuits including Online banking account holder work or profession;
  3. Losses caused by illegal acts against Vietnam applicable laws;
  4. Losses that Online banking account holder has intentionally caused;
  5. Losses that result from the direct actions of a relative, or actions that a relative knew of or planned.
  6. Losses due to war, invasion, act of foreign enemy, hostilities or warlike operations (whether war has been declared or not), civil war, rebellion, revolution, insurrection, civil commotion, uprising, military or usurped power, martial law, terrorism, riot or the act of any lawfully constituted authority;
  7. Losses due to the order of any government, public authority, or customers’ officials;
  8. Losses from the Online banking account holder for whom Online banking account holder did not pay the premium.

The above is a brief summary of the product. For more details, click here or contact MSIG Insurance (Vietnam) Co., Ltd:

Add: 10th Floor, CornerStone Building, No. 16, Phan Chu Trinh Street, Phan Chu Trinh Ward, Hoan Kiem District, Hanoi, Vietnam
Tel: +84 24 (3936 9188 ~ 3936 9200) | Fax: +84 24 3936 9187 | Email: [email protected]