Terms of use

Conditions of use

This website is owned and operated by MSIG Insurance (Vietnam) Company Limited ("MSIG Vietnam"), an insurer licensed to underwrite general insurance in Vietnam. By accessing and / or using this website and any of its pages, you are bound by these Terms of Use. MSIG Vietnam has the right to change these Terms of Use from time to time.


This Website and its content are provided as a convenience and for general information purposes only. MSIG Vietnam makes no representation or warranty of any kind as to the accuracy or completeness of the content or any part of it. MSIG Vietnam is not under any obligation to update or correct any error in the information after the date of its publication.

MSIG Vietnam does not represent or warrant, in particular, the following:

  1. That access to any content on this website, or to this website as a whole, will be provided uninterrupted or free from errors, viruses or other malicious, destructive or corrupting code, agent, program or macros.
  2. That any communications through this Website that you may send to MSIG Vietnam or MSIG Vietnam may send to you will be received or that the content thereof will remain confidential, secure or unmodified.

The information and materials contained in or accessed through this website are provided on an "as is" and "as available" basis and are of a general nature which have not been verified, considered or assessed by any member of MSIG Vietnam in relation to the making of any specific investment, business, financial or commercial decision.

Applying for Insurance through this website

Unless we expressly say otherwise, any valid insurance application made through this website will not be effective until the application has been approved and accepted by MSIG Vietnam in writing. The insurance application when accepted by MSIG Vietnam will form part of and be governed by the terms and conditions contained in the insurance policy that MSIG Vietnam will issue to you.

Limitation of liability

You acknowledge and accept that MSIG Vietnam, its directors, officers, employees and its associated, affiliated and subsidiary companies and their respective directors, officers and employees shall not under any circumstances, and regardless of cause of action, be liable to you or any other party for damages, losses, expenses, costs or any other form of compensation and/or restitution. This includes, without limitation, any direct, indirect, special, incidental or consequential damages, loss of profits or loss opportunity arising in connection with your use of this website, or reliance on any information, materials or online services provided at this website.

Linked websites

This website may be linked to other websites which are not maintained or controlled by or related to MSIG Vietnam. MSIG Vietnam does not accept any responsibility for the contents on these websites. The link provided in this website to other websites also does not mean or imply MSIG Vietnam's approval or endorsement of such websites or their contents.


Copyright in the whole and every part of this site belongs to or is licensed to MSIG Vietnam, unless otherwise indicated, and may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form in or on any media to any person without prior consent of MSIG Vietnam. MSIG Vietnam is the owner and proprietor of or has the right to use all the marks, whether service marks, trademarks or logos found in this website. You cannot use these marks and icons. Any pictures or images displayed on this website belong to or are displayed by MSIG Vietnam with permission of the owners of these pictures or images. You cannot use any of these pictures or images.

Products and services

The information on the products and services is provided for your general information only. It does not constitute any advice (tax, financial, legal, investment, accounting or others). Not all products and services mentioned in this Website are available from MSIG and coverage may differ in different jurisdictions, subject to actual policy terms and conditions. For information on the available products and services or policy terms and conditions, please contact MSIG Vietnam.

Applicable Law and Jurisdiction

By accessing this Website, you agree that such access and/or use, as well as these terms, shall be governed by the laws of Vietnam and via the exclusive jurisdiction of at the Vietnam International Arbitration Centre (VIAC) in accordance with its Rules of Arbitration unless expressly agreed otherwise by MSIG Việt Nam.

Limitations on the use of information and materials

Unless otherwise agreed to in writing by MSIG Vietnam, you will not copy, reproduce, republish, publish, transfer, create derivative works or distribute in any form whatsoever information and / or material posted on this website.

You may download the information and / or materials posted on this website for your own use, but always with condition that you do not remove the copyright and /or other rights of MSIG Vietnam associated with such information and/or materials.

MSIG Vietnam reserve all MSIG Vietnam’s rights to any information, or document registered on this website, including, without limitation, written content, graphical and design elements and service marks and trademarks. You acknowledge and agree that these Terms of Use do not convey in any way any right, title or interest to you, or alter your right, title or interest in any information or any materials under the rights of MSIG Vietnam, including, without limitation, any statutory copyright, patent or other intellectual property right in such materials.

You may not distribute, modify, transmit, reuse, publicize, create derivative works or otherwise use the content of this website, including but not limited to, text, images, sound files and/or video clips, for business and/or public purposes, without the express written permission of MSIG Vietnam.

Operation period

This website operates 24 hours a day and 07 days a week. However, MSIG Vietnam reserves the right to shut down the system for maintenance when necessary. MSIG Vietnam will endeavor to plan and announce that the system cannot be used by posting an online notice. The shutdown of the system by MSIG Vietnam for the purpose of maintenance shall not exceed twelve (12) hours each time. MSIG Vietnam is not responsible for any damage and / or loss caused by system shutdown in this case.

Exemption from liability for the use of the website

By accessing this website, you agree that MSIG Vietnam shall not be responsible for any damage, and MSIG Vietnam shall be kept harmless and defend MSIG Vietnam against any claims, actions or demands, including but not limited to reasonable legal and accounting fees, which are claimed to be either the result of your use of this site or the service on this website, or Terms of Use violation.


In case of purchasing insurance through an insurance broker, Customer agrees to appoint that Company to arrange the travel insurance policy with MSIG Insurance (Vietnam) Company Limited in accordance with the detailed benefits.